Your data lives in Zurich.
Openevent is built on a small set of trusted infrastructure partners, hosted in Switzerland, and engineered so your data stays yours.
- Hosted in Zurich
Physically in Switzerland on Supabase.
- AES-256 + TLS
Encrypted at rest and in transit.
- PCI DSS Level 1
Payments processed by Stripe.
- GDPR + Swiss nDSG
Built around EU and Swiss data law.
Built to comply with GDPR and Swiss data law.
Openevent is designed around the requirements of the EU General Data Protection Regulation (GDPR) and the revised Swiss Federal Act on Data Protection (revFADP / nDSG). Payments are processed by Stripe, who maintains PCI DSS Level 1 certification. Our database partner Supabase is SOC 2 Type 2 certified, with all customer data hosted in their Zurich region.
Where your data lives.
Your customer database, CRM, event records and documents are hosted on Supabase in the Zurich region — physically in Switzerland. Data is encrypted at rest with AES-256 and in transit with TLS. When you use Openevent, your data stays in Switzerland by default. The only times data leaves Swiss servers are when payments are processed by Stripe, or when AI features handle a request — and in both cases your data is never used to train models.
Payments handled by Stripe.
Every payment processed through Openevent runs on Stripe, certified to PCI DSS Level 1 — the highest standard in the payments industry. Card data never touches Openevent. You connect your own Stripe account, so revenue settles directly to you. We never hold your money, and we never see card details.
AI that doesn't train on your data.
Openevent uses Anthropic (Claude) and OpenAI to power AI features like inbox replies, request handling and content generation. Both run under their commercial API terms, which means neither provider uses your data to train their models. AI requests carry only the information needed to complete the task, and nothing more.
Built on trusted infrastructure.
Openevent is intentionally built on a small set of best-in-class infrastructure partners. We list every partner that touches your data, what they're used for, and where they operate.
- PartnerSupabaseUsed forDatabase & file storageLocationZurich, SwitzerlandCertificationsSOC 2 Type 2 · HIPAA-ready
Common questions about data and security.
- All customer databases are hosted on Supabase in the Zurich region — physically in Switzerland. The only times data leaves Swiss servers are when payments are processed by Stripe or when AI features are used.
- Yes. Your data is encrypted both in transit and at rest (AES-256) on Supabase. Payment card details are handled entirely by Stripe and never reach Openevent's systems.
- Openevent is built around the requirements of GDPR and the revised Swiss Federal Act on Data Protection (revFADP / nDSG). Our payment partner Stripe is PCI DSS Level 1 certified, and our database partner Supabase is SOC 2 Type 2 certified.
- No. Openevent uses Anthropic (Claude) and OpenAI under their commercial API terms — neither provider uses your data to train their models. AI requests carry only the information needed to complete the task.
- Yes. Your customer database, CRM, event records and documents are hosted on Supabase in the Zurich region. Payments are processed by Stripe; AI requests are processed by Anthropic and OpenAI in the United States — those are the only times data leaves Switzerland.
- Yes. All payments are processed by Stripe, certified to PCI DSS Level 1, the highest standard available. You connect your own Stripe account, so card data never touches Openevent and revenue settles directly to you.
- Your data is yours. Openevent acts as your data processor, meaning we only process it to run the service for you — we never sell it, share it, or use it for advertising. Access is limited to what's needed to operate and support the platform.
- Yes. You own your data and can delete your account, along with its data, at any time from your account settings — there's no lock-in. We recommend keeping your own backups, as we're under no obligation to retain data once you've deleted it.
Want to see it in action first?
Book a free 30-minute demo. We'll tailor it to your venue and answer every question.